Lost Pines Maids – Frequently Asked Questions (FAQ)
1. What is Lost Pines Maids?
Lost Pines Maids is a locally owned residential cleaning company based in Bastrop, TX, that provides professional home cleaning services tailored to your schedule and needs.
2. Where are you located?
Lost Pines Maids is located in Bastrop County. We service Bastrop, Elgin, Smithville, and Cedar Creek. As well as some of the more outlining areas in the county.
1. What types of cleaning services does Lost Pines Maids offer?
Lost Pines Maids provides a variety of residential cleaning services including:
- Basic Maid Service – standard cleaning for bedrooms, bathrooms, kitchen, living areas; available as one-time or recurring service.
- Top to Bottom Deep Cleaning – thorough deep cleaning from corners to baseboards, ideal before regular maintenance.
- Make Ready Cleaning – the most comprehensive service, perfect for move-in or move-out cleaning, including appliances, cabinets, and more.
- Custom Maid Services – tailored cleaning for special projects like post-party cleanup, or pre-event prep.
- Short Term Rental Cleaning – cleaning and turnover services for vacation homes or rentals between guests.
- Cleaning for a Reason Partnership – complimentary cleaning services for eligible cancer patients through a nonprofit program.
4. How can I schedule or get a quote?
You can request a free, no-obligation quote online at www.lostpinesmaids.com or text to: (512) 831-5883.
5. What are your hours of operation?
Typical business hours are Monday through Friday, 8:00 AM – 5:00 PM
6. Do you accept credit cards?
Yes — Lost Pines Maids accepts credit cards for payment. We also accept ACH. All through our secure online client portal.
7. What areas do you serve?
They primarily serve Bastrop County and nearby communities within Texas (including Elgin, Smithville and Cedar Creek).
9. Are there any specials or discounts?
We offer discounts to Educators, Military, First Responders, as well as Seniors.
10. How are prices determined?
Pricing varies based on the type of cleaning service you choose (basic, deep, make ready, custom, etc.) and the size/condition of your home. A free quote helps you understand exact costs before booking.
For recurring services pricing is set after the first service based on the needs of the home as well as the frequency of the service.
11. How does “Cleaning for a Reason” work with Lost Pines Maids?
Lost Pines Maids partners with the nonprofit Cleaning for a Reason to provide free house cleaning services to cancer patients in Bastrop County. Typically two homes are supported each month for two consecutive months at no cost.
12. Are gift certificates available?
Yes — you can purchase gift certificates that can be redeemed toward any cleaning service, making a great gift for occasions like holidays or “thank you” presents.